Build your call playbook
We configure your services, hours, coverage area, common questions, pricing language, safety rules and escalation contacts.
AI phone receptionist for local trades
Give every call a clear next step. Capture more opportunities—even while you’re on-site.
We configure an AI front desk for your overflow and after-hours calls: capture the request, offer approved calendar times, and send your team an email summary.
Call Ava on the clearly labelled demo line- Keep your existing number
- Start after-hours or overflow
- No long-term contract
Founding-stage pilot: no customer calls are forwarded until the business approves the tailored flow, safety rules and integrations in acceptance testing. Callers are clearly informed they are speaking with a virtual receptionist.
Call answeredAfter-hours customer
Qualified lead readyIssue, urgency and callback captured
Cover more callsEven when your crew is busy
Capture the jobStructured details, not vague voicemail
Book the next stepAppointments, estimates or callbacks
Alert the right personRoutine or urgent routing rules
Recorded booking illustration
See how an approved booking flow can work.
The example shows a caller choosing a time. In a configured pilot, Ava checks the connected calendar and confirms the booking only after the calendar accepts it.
- 1Customer callsAva answers under the business name.
- 2Ava offers an approved timeAvailability comes from the connected scheduling system.
- 3The booking is confirmedAva confirms only after the calendar accepts the appointment.
Customer + Ava booking illustrationExample: request → approved time → confirmed appointment
Recorded illustration. Text messaging shown in the video is outside the founding pilot. Your call flow, calendar booking and post-call email summaries are configured and tested before customer calls are forwarded.
Read the booking excerpt
Customer: Hi there, can I book a service visit next week?
Ava: Absolutely, I can help with that. I have Thursday at two available. Would that work for you?
Customer: That's perfect!
Ava: Great, you're all set for Thursday at two.
How it works
Set it up around your business—not the other way around.
You approve what Ava can answer, what she must collect, and when a person needs to take over.
Forward the calls you choose
Start with after-hours, overflow or unanswered calls while keeping the business number customers already know.
Connect the workflow
Your configured pilot captures leads, checks the approved service area, books available calendar times and sends post-call email summaries to your team.
Review and improve
Calls are summarized and reviewed so the experience gets shorter, clearer and more accurate over time.
Industry playbooks
One platform. A front desk trained for each trade.
A plumber, landscaper and HVAC company do not need the same questions. Each flow stays specific to the work.
Urgent + routine
Plumbing
Leaks, backups, no hot water, service-area checks, safety screening and appointment requests.
Explore plumbingEstimates + recurring
Landscaping
Cleanups, mowing, property details, photos, commercial leads and recurring service.
Explore landscapingSafety + scheduling
HVAC
No heat or cooling, system details, maintenance, hazard screening and service windows.
Explore HVACSafety first
Electrical
Power loss, sparks, panels, outlets, lighting, estimates and urgent human routing.
Explore electricalInspection + leads
Roofing
Leaks, storm damage, inspections, repair requests, replacement estimates and photos.
Explore roofingExpanding
More service fields
Cleaning, pest control, garage doors, appliance repair, locksmiths and other appointment-driven businesses.
Ask about your industryExample call summary
The owner sees the opportunity—not a wall of transcript.
Ava turns the conversation into the information the team needs to decide what happens next.
Hear industry voice examplesNew service requestBasement leak
Urgent- Customer
- Jordan M.
- Location
- Waterloo, Ontario
- Issue
- Active supply-line leak; water spreading
- Safety check
- No electrical danger reported
- Requested next step
- On-call plumber callback
Details capturedTeam alert prepared
Illustrative example—not a real customer record.Founding pricing
Start small. Prove it on real calls.
Usage limits and integrations are confirmed during setup. No “unlimited” promise before we know the real operating cost.
Front Desk Core
C$129/month
For straightforward answering, qualification and lead summaries.
- One business number
- Company FAQs and hours
- Industry-specific intake
- Lead summaries and alerts
- Starter call allowance
Most useful for pilots
Front Desk Growth
C$249/month
For businesses that want scheduling and staff workflows.
- Everything in Core
- Appointment and estimate requests
- Customer confirmations
- Primary and backup alerts
- Custom routing rules
Founding pilot: C$99 for 14 daysOne business, number, calendar and service area, with up to 100 connected minutes. Includes one tailored call flow, setup support and controlled testing. The C$99 is credited toward month one if the business continues.
Questions owners ask
What you can verify.
Hear the call, inspect the booking workflow, review the resulting summary, and test one controlled call flow before making a longer commitment.
Does Ava pretend to be human?
No. Ava is introduced as the company’s virtual receptionist. The goal is a natural, helpful conversation without misleading the caller.
Can we keep our current phone number?
Yes. A pilot can begin with call forwarding for after-hours, overflow or unanswered calls. The exact setup depends on the existing phone provider.
Can Ava book appointments?
Yes, once an approved calendar or scheduling workflow is connected. She should only say an appointment is confirmed after the system confirms it.
What happens with emergencies or angry callers?
The business approves clear escalation rules. Safety concerns, complaints, uncertain situations and requests for a person move to the designated human path.
Can we start with one type of call?
Yes. Starting with one valuable flow—such as after-hours estimates or overflow calls—makes the pilot easier to measure and improve.
Founding partner pilot
Request a pilot or schedule a focused fit check.
Tell us what happens when the phone rings, what customers usually ask, and what the ideal next step should be. We’ll review the workflow before asking for any payment.
Prefer to choose a time with our team?Book a human fit check
- The fit check is a short human conversation—not an automated AI call
- Plumbing, landscaping, HVAC, electrical, roofing and other service businesses
- Available across Canada, with selected U.S. pilots by approval
- Your contact information is handled as described in our privacy overview and used to respond, prepare the demo, assess pilot fit and protect the service.