Active roof leaks
Collects interior location, severity, weather context and safe photo availability.
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Roofing front desk
24/7 Front Desk for Roofing Companies
Capture roof leaks, storm damage, inspections and replacement estimates while crews are on site.
- Keep your number
- Custom business rules
- Human handoff available
Incoming customer requestMy roof started leaking during the storm and water is coming through the ceiling.
Ava is ready to qualify the call
Calls Ava can handle
Common requests, handled with the right questions.
Every answer and action is limited to the company-approved playbook.
Storm damage
Captures timing, visible damage, insurance status only as approved, and inspection request.
Repair estimates
Collects property type, roof age when known, symptoms and preferred visit times.
Replacement estimates
Qualifies property, roof type, decision timing and estimate appointment.
Inspection requests
Books or requests approved inspection windows and sends confirmation.
Commercial roofing
Collects site, access, contact and project details for the commercial team.
Example conversation
Hear how Ava responds.
Customer
My roof started leaking during the storm and water is coming through the ceiling.
Ava · virtual receptionist
I'm sorry you're dealing with that. Is anyone in immediate danger, or is the ceiling sagging or close to electrical fixtures? Please stay away from any unsafe area. If it is safe to continue, I'll collect the address, the leak location and a callback number for the roofing team.
ResultSafety check • storm context • leak location • inspection callback request
Play Ava’s response
Natural voice concept using the approved roofing front desk script.
The first playback can take a few seconds. Voice is AI-generated and disclosed to callers.Ava collects
The details needed to move the job forward.
- Property and service address
- Leak or damage location
- When the issue began
- Weather and urgency context
- Roof age or type when known
- Inspection or estimate preference
Ava escalates
Situations that need a person or safety path.
- Structural collapse or immediate personal danger
- Requests to climb onto the roof
- Insurance, liability or legal advice
- Unapproved price or schedule promises
- Angry customers and disputes
- Requests for a human
Founding pilot
Start with one valuable call flow.
We can configure after-hours, overflow, estimates, bookings or urgent requests first.