Partial power loss
Collects affected areas, timing and known breaker information without diagnosing.
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Electrical front desk
24/7 Front Desk for Electrical Contractors
Qualify outages, outlets, panels, lighting and estimate requests while routing hazardous situations immediately.
- Keep your number
- Custom business rules
- Human handoff available
Incoming customer requestHalf my house lost power and one outlet smells strange.
Ava is ready to qualify the call
Calls Ava can handle
Common requests, handled with the right questions.
Every answer and action is limited to the company-approved playbook.
Sparks or burning smell
Treats the call as safety-critical and follows the approved emergency path.
Panel and breaker work
Captures property, project and appointment details for the electrician.
Outlet and switch issues
Collects the location, symptoms and whether heat, smoke or sparks are present.
Lighting projects
Qualifies residential or commercial scope and estimate timing.
EV charger or upgrade estimates
Collects service address, panel details when known and preferred consultation time.
Example conversation
Hear how Ava responds.
Customer
Half my house lost power and one outlet smells strange.
Ava · virtual receptionist
I can help get this to the right person. First, do you see smoke or sparks, or is the outlet hot to the touch? If there is immediate danger, move away from the area and contact emergency services. If it is safe to continue, I'll collect your address and callback number for the electrician.
ResultSafety-critical intake • address • affected area • urgent electrician callback
Play Ava’s response
Natural voice concept using the approved electrical front desk script.
The first playback can take a few seconds. Voice is AI-generated and disclosed to callers.Ava collects
The details needed to move the job forward.
- Customer and service address
- Affected rooms or equipment
- When the issue began
- Sparks, heat, smoke or burning smells
- Residential or commercial property
- Requested estimate, service or callback
Ava escalates
Situations that need a person or safety path.
- Fire, smoke, sparks or exposed live wiring
- Immediate danger or injury
- Technical instructions involving electrical work
- Unapproved pricing or permit advice
- Complaints, insurance or legal matters
- Requests for a person
Founding pilot
Start with one valuable call flow.
We can configure after-hours, overflow, estimates, bookings or urgent requests first.